Fullfillment Policy
Product Delivery
All products sold through our site are digital and designed to support American Mah Jongg learning. After purchase, customers receive instant access via our secure member portal and a confirmation email with relevant details. No physical items are shipped.
Availability
Products are available for purchase and download worldwide.
Shipping
Because all products are digital, there are no shipping costs or delays. Access is granted immediately upon payment confirmation.
Refund Policy
We want you to be happy with your purchase. If you're not satisfied for any reason, we offer full refunds on all digital products. Simply email us within 14 days of your purchase and we’ll take care of it.
Return Policy
Returns do not apply to digital products, but we’ll issue a full refund upon request—no return necessary.
Cancellations
If you signed up for a membership or subscription, you can cancel anytime through the membership portal or by emailing us directly. There are no penalties or hidden fees for canceling.
Support
For help, contact us at support@americanmahjonggassociation.com. We respond to all inquiries within 12–24 hours.